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Terms and Conditions HEADING_TITLE

Contact Info:

E-POSSolutions.com
2981 Highway 9 North
Howell, NJ 07731

Customer Service Phone #: 1 877 376 7765
Email: Support@e-possolutions.com

Return Policy (Request RMA)

Unless noted below or in the product description, most products can be returned directly to e-POSSolutions.com within 20 days from the date of invoice if all of the following requirements are met. Items returned must first be issued a Return Merchandise Authorization (RMA) number. RMA numbers are valid for 15 days only. Please allow 2-4 weeks to process refunds and credit your account. We do not accept returns of Print heads, Bar Code Media, Software or Symbol Service Contracts. For certain items all sales are final and returns are not available, see product descriptions for information.  To receive credit, all products must 1) be returned in their original packaging, 2) include all manuals, cables, warranty cards, etc., 3) be clean, without scratches and resealed in a factory fresh condition. All products must be returned double boxed, with no markings or writing on the original box. If a product shows signs that the entire product and packaging was removed from its original box, a refund may be denied resulting in shipment of the product back to the customer. Freight charges are not refundable. Customer is responsible for shipping costs on returned items. If the returned item meets all the above requirements, it will be accepted and a restocking fee will be applied depending on the sale value of the returned items:

General Inventory Restocking Fees:
5% of purchase price (minimum $15) if a product(s) of equal or greater value is purchased as a replacement

10% of purchase price (minimum $35) if no replacement is purchased

*on orders over $2500, a restocking fee of up to 25% may be applied in certain instances

e-POSSolutions.com Restocking Fees:
All e-POSSolutions.com Complete POS Systems may not be returned for any reason whatsoever. As systems are customized prior to shipping, we cannot take returns on these. All POS systems are non refundable.
All professional services, including custom programming, card printing, and label printing are non-refundable.
Refusal Fees:
A $25.00 refusal fee will apply to all items that are not accepted by customer upon delivery.
Freight charges:
Freight charges for all returns are not refundable. Customer is responsible for shipping costs on returned items.

DOA Policy

If a product arrives Dead On Arrival (DOA), contact us immediately or fill out the online RMA request form. Most products (excluding software and consumables) can be returned if DOA within 30 days of invoice. DOA merchandise must be returned with all original packaging and accessories for the return to be accepted. Full refunds are only given to non-functional products. Customer is responsible for shipping costs on returned items unless noted otherwise by e-POSSolutions.com.


Shipping

e-POSSolutions.com will only ship to the United States and Canada.

Continental US Available Shipping Methods (Ground, 3 Day, 2 Day, Overnight)

Alaska & Hawaii Available Shipping Methods (2 Day)

Canada Available Shipping Methods (UPS Standard)

Shipping is FREE with orders over $5000 to the Continental United States. Free shipping method is ground shipping

Please note that all POS systems ship usually within 1 - 2 weeks or sooner from the date the order was placed. All systems go through a 72 Hour "burn test" period before shipping and are programmed according to the customers specifications.

Orders with a gross weight over 150lbs may be subject to additional shipping fees. You will be contacted by representative to confirm additional fees.

Orders less than $25.00 will be charged a $10.00 Shipping Fee.

All orders not going ground will include additional shipping charges. An estimate will be specified in the checkout page, if the estimate is incorrect you will be contacted by a representative to confirm shipping charges

Saturday delivery not available in all areas.

Orders shipping outside the Continental United States may require an additional shipping charge. A sales representative will contact you regarding any additional charges.

Orders shipping outside the United States may be subject to brokerage fees, customs fees, and local taxes. All fees are the responsibility of the receiving party. These fees vary by region and are not collected by e-POSSolutions.com. Please contact your local customs office for details.

Shipping address must be a residential or business address. We will not ship to a PO Box.

Orders returned as "undeliverable" or "refused" will be charged a minimum $30 fee.


Back Ordered Items

Back ordered items are set to ship as soon as they become available. You will be contacted by email letting you know if any items are backordered. Back ordered items can be exchanged for an in stock item or canceled for a full refund. Please contact support@e-possolutions.com for additional help.


Payments

We accept the following payment methods:
Master Card
Visa
American Express
Wire Transfer
Leasing
PayPal
Credit Cards are charged at the time of purchase. Most orders are shipped out the same or next business day.


Customer Privacy

This site uses cookies to keep track of the contents of your shopping cart only. e-POSSolutions.com will occasionally send special offers via email to previous customers. Customers may opt out of email solicitation. Customer data is protected with encryption and stored in a secure data center. e-POSSolutions.com does not sell, rent or disclose customer information including e-mail addresses.


Manufacturer Warranty Policies

Product warranties vary by manufacturer. e-POSSolutions.com offers a 20-day warranty from date of invoice on most products. Please see individual product descriptions for details.

In all cases, e-POSSolutions.com warranty does not imply any additional product warranty. All warranty & faulty product related issues beyond the standard DOA period will be directly handled by the product manufacturer. e-POSSolutions.com is not responsible for individual manufacturers’ warranty policies.

If you have any specific questions, please contact the manufacturer directly. For manufacturer contact information, please call the e-POSSolutions.com Help Desk at 732-886-1688


Website Accuracy

While we make our best effort to keep the information on our site accurate, prices are subject to change without notice. In the event a price is found to be incorrect, or a product is not accurately depicted, we will make every attempt to contact the customer to inform them of the changes. All information is believed to be accurate, but is not guaranteed

DISCLAIMER / LEGAL STATEMENT

TERMS AND CONDITIONS OF USE OF THIS INTERNET SITE


By using this site you agree to the following terms and conditions:

1. USE RESTRICTIONS e-POSSolutions.com maintains this internet website. Reproduction or modification of any information contained in this site is prohibited without the express written consent of MGM. MGM makes no representations that the information contained in this site is appropriate, available or permissible for use in all locations.

2. LIMITATION OF LIABILITY DISCLAIMER In all circumstances e-POSSolutions.com maximum liability is limited to the purchase price of the products sold. e-POSSolutions.com shall not, under any circumstances, be liable upon a claim or actions in contract, tort, indemnity or contribution, or other claims related to the products it sells which exceeds this liability limit. e-POSSolutions.com shall not be liable for third party claims for damages ag ainst the customer, or for malfunction, delays, interruption of service, loss of business, loss or damage to exemplary damages, whether or not MGM is apprised of the possibility of such claims or damages.

3. RIGHT TO CHANGE OR MODIFY e-POSSolutions.com reserves the right to change, modify and/or withdraw the information, products or services in this site at any time without notice.

4. GOVERNING LAW AND JURISDICTION Any dispute arising out of or related to these Terms and Conditions or the sales transaction between e-POSSolutions.com and Customer shall be governed by the laws of the State of Washington, without regard to its conflicts of law rules. Specifically, the validity, interpretation, and performance of this agreement shall not be governed by the United Nations Convention on the International Sale of Goods. e-POSSolutions.com and Customer consent to the exclusive jurisdiction and the venue of the State Courts of the State of New Jersey, Monmouth County, to resolve any dispute between them related hereto, and the parities waive all rights to contest this exclusive jurisdiction and venue of such Courts. Finally, the Customer also agrees not to bring any legal action, based upon any legal theory including contract, tort, equity or otherwise, against e-POSSolutions.com that is more than one year after the date of the applicable invoice.

5. SEVERABILITY If any provision contained in this agreement is or becomes invalid, illegal, or unenforceable in whole or in part, such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions of this agreement, and the invalid, illegal, or unenforceable provision shall be deemed modified so as to have the most similar result that is valid and enforceable under applicable New Jersey law.

6. WAIVER The failure of either party to require performance by the other party of any provision of this agreement shall not affect in any way the first party's right to require such performance at any time thereafter. Any waiver by either party of a breach of any provision in this agreement shall not be taken or held by the other party to be a continuing waiver of that provision unless such waiver is made in writing.

7. ENTIRE AGREEMENT These terms and conditions, together with the e-POSSolutions.com invoice respecting the products ordered by Customer, are the complete and exclusive agreement between e-POSSolutions.com and Customer, and they supersede all prior or contemporaneous proposals, oral or written, understandings, representations, conditions, warranties, and all other communications between e-POSSolutions.com and Customer relating to the subject products. This agreement may not be explained or supplemented by any prior course of dealings or trade by custom or usage.

6. COPYRIGHT All content included on this site is the property of e-POSSolutions.com or their content suppliers and protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement and assembly) of all content on this site is the exclusive property of e-POSSolutions.com protected by U.S. and international copyright laws. The content and software on this site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of the content on this site is strictly prohibited.

7. RIGHT OF REFUSAL We reserve the right to limit quantities and to reject orders at our discretion.

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